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Does the Domino’s Campaign Invite Brand Bashing?

by: jacquichew January 23, 2010

I read a blog post from Socialized PR recently that cited the current Domino’s marketing campaign as an example of a company being too transparent.  I couldn’t disagree more.

Domino’s has reformulated their pizza product based on research and feedback from their consumers. To launch this new product, they have made a video that echoes the harshest criticisms from their critics. Traditional and social media channels are being used to promote the reaction of every day consumers and celebrities to their new product.

Socialized PR’s post asserts that Domino’s campaign invites consumers to bash the brand by criticizing its own product and cites one tweet on the company’s Pizza Turnaround site as proof that this is happening. I was curious and visited the site to see for myself. This was what I found in the tweetstream:

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Four Tips to Better Client-Agency Relations

by: jacquichew October 26, 2009

Over the last month, I’ve run into at least three marketing executives who have expressed frustration with their PR agencies. One even went as far as wanting to fire their agency. Have agencies become afflicted with the incompetency bug? Or have clients become impossible to please?

From time immemorial, agency-client relationships have been a source of much contention among clients and agencies. Both sides point the finger at the other when things go awry. Regardless of who is to blame, there are a few ground rules that either party should subscribe to for more effective partnerships.

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And the 2008 AMY Awards Judges Are…
by: jacquichew February 12, 2008

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Boomer Myth Busters from AARP

by: jacquichew April 28, 2008

The latest quarterly report from from AARP Services and Focalyst, titled “How Well Do You Know Boomers? Counting Down the Top 10 Boomer Myths” contained some pretty interesting myth-busters. My favorites are:

Myth #7 – You can capture Boomers with mainstream advertising

Boomers are paying attention to advertising, but they do not always like what they see. 66% say that ads have gotten more crude in recent years and another 67% say they are less likely to purchase a product if they find the advertising offensive. 23% say they consider ads that are geared toward their age group insulting.

This is yet another reminder for all those creative department types (read twenty-somethings) to keep the audience in mind when developing creative.

Myth #4 – Boomers are winding down with age

Actually, they are quite active, as the typical Boomer regularly participates in an average of 10 activities and the participation extends beyond going to church or gardening. They are traveling (60 million took at least one trip last year), attending live sporting events (22 million) and bicycling (11 million), among other activities.

Nike, Adidas and Reebok are you listening?

Myth #3 – Boomers are technologically challenged

Contrary to many assumptions, Boomers were in the workforce during the evolution of computers, email and the internet, and were the first to understand the value of technology. Some 82% of Boomers use the internet and 64% have been online. Their online activities include instant messaging, downloading music or movies, financial transactions and online gaming.

This goes against the grain that only the thirty-somethings and younger are heavy users of new/social media. Companies that make this assumption are missing the opportunity to engage with their audience on a more 1-to1 and intimate basis.

Click here for the full list of myths.

SoCon08 Survey

by: jacquichew February 12, 2008

My response to the dNeero social survey on SoCon08.


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Sidenotes

February 17, 2008

Let me know who you would like to read about? A tech start-up? An entrepreneur? Or perhaps you have a question about marketing or social media. Leave me a message here.

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February 11, 2008

SoCon has definitely grown in size. The Atlanta social media unconference hosted more than 150 attendees at the networking dinner on Friday night at the Maggiano’s in Cumberland mall.

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