Some Folks Need to Get A Clue

by: mcoleman May 7, 2008

I’d been (note the PAST tense here) consulting with a client for several weeks and just ended the relationship recently. I believed in the product and thought the business model had potential. Sounds great! Wanna know where it broke down? The client WASN’T upfront and honest about their true intentions for the business and our relationship. They said all the “right” things about how they “valued my contributions” and wanted me as a “long term partner”, but ACTIONS speak louder than words folks.

True business partnerships are built on trust and authenticity. I did EVERYTHING I said I would do for this client; however, the client never stepped up to the plate when they needed to. When it’s time to ACT, there is no time for hesitation. I had leveraged MULTIPLE personal relationships on behalf of this client, and had greatly increased the value of their emerging enterprise in the process. In exchange, I got nothing but hot-air, vague promises and outright lies. Oh well, I’m not mad. Actually, I’m in the mood to get even.

Chief Blogging Officer?

by: jacquichew May 1, 2008

Interesting article in Advertising Age recently about the mainstreaming of corporate blogging [60 of the Fortune 500 have corporate blog(s)] and the rise of the chief blogging officer title. Apparently corporate blogging is so prevalent, its practitioners even have their own association http://www.blogcouncil.org/.

While it’s admirable that companies are starting conversations with their customers, I’m not so sure about having one CBO whose responsibility is the corporate blog. It almost seems too much focus on the tool (blog) itself and too much risk to take on aligning the company’s voice with one person. This might work for certain companies such as GM and Mark Cuban of the Mavericks but it is by no means suitable for every brand.

Instead, perhaps companies should focus on how its overall social media strategy fits in with its brand strategy and how various social media touchpoints can enhance customer engagement with the brand.

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by: jacquichew February 12, 2008

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Boomer Myth Busters from AARP

by: jacquichew April 28, 2008

The latest quarterly report from from AARP Services and Focalyst, titled “How Well Do You Know Boomers? Counting Down the Top 10 Boomer Myths” contained some pretty interesting myth-busters. My favorites are:

Myth #7 - You can capture Boomers with mainstream advertising

Boomers are paying attention to advertising, but they do not always like what they see. 66% say that ads have gotten more crude in recent years and another 67% say they are less likely to purchase a product if they find the advertising offensive. 23% say they consider ads that are geared toward their age group insulting.

This is yet another reminder for all those creative department types (read twenty-somethings) to keep the audience in mind when developing creative.

Myth #4 - Boomers are winding down with age

Actually, they are quite active, as the typical Boomer regularly participates in an average of 10 activities and the participation extends beyond going to church or gardening. They are traveling (60 million took at least one trip last year), attending live sporting events (22 million) and bicycling (11 million), among other activities.

Nike, Adidas and Reebok are you listening?

Myth #3 - Boomers are technologically challenged

Contrary to many assumptions, Boomers were in the workforce during the evolution of computers, email and the internet, and were the first to understand the value of technology. Some 82% of Boomers use the internet and 64% have been online. Their online activities include instant messaging, downloading music or movies, financial transactions and online gaming.

This goes against the grain that only the thirty-somethings and younger are heavy users of new/social media. Companies that make this assumption are missing the opportunity to engage with their audience on a more 1-to1 and intimate basis.

Click here for the full list of myths.

SoCon08 Survey

by: jacquichew February 12, 2008

My response to the dNeero social survey on SoCon08.


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February 17, 2008

Let me know who you would like to read about? A tech start-up? An entrepreneur? Or perhaps you have a question about marketing or social media. Leave me a message here.

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February 11, 2008

SoCon has definitely grown in size. The Atlanta social media unconference hosted more than 150 attendees at the networking dinner on Friday night at the Maggiano’s in Cumberland mall.

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